chapter 10: learning outcomes: Extending The organization( SCM)

Assalamualaikum..

apa dia sebenarnya supply chain ni ye? klo dalam bm dia rangkaian bekalan lah..

macam mana satu product tu boleh dihasilkan melalui satu rangkaian bekalan dari suppliers sampailah ke pengedar ataupun sampai ke tangan pengguna..kalau ikut sbenarnya saya ada buat entry tajuk Supply Chain Management..

kat bawah ni saya nak menambah informasi je..hehehe

List and describe the components of a typical supply chain

Plan:
A company must have a plan for managing all the resources that go towards meeting customer demand for products and services. A big piece of planning is developing a set of metrics to monitor the supply chain so that it is efficient, costs less and delivers high quality and value to customers 


Source:
Companies must carefully choose reliable suppliers that will deliver goods and services required for making products. Companies must also develop a set of pricing, delivery, and payment processes with suppliers and create metrics for monitoring and improving the relationships 

Make:
Companies manufacture the products or services. This can include scheduling the activities necessary for the production, testing, packaging, and preparing for delivery. 

Deliver/ Logistics:
The set of processes that plans for and controls the efficient and effective transportation and storage of supplies from suppliers to customers. 
During this step, companies must be able to receive orders from customers, fulfil the orders via a network of warehouses, pick transportation companies to deliver the products and implement a billing and invoicing system to facilitate payments

Return:
Companies must create a network for receiving defective and excess products and support customers who have problems with delivered products. 

Describe the four changes resulting from advances in IT that are driving supply chain

VISIBILITY

Supply chain visibility is the ability to view all areas up and down the supply chain.

Bullwhip effect occurs when distorted products demand information passes from one entity to the next through the supply chain.

*Information technology allows additional visibility in the supply chain.

CONSUMER BEHAVIOR

Demand planning software generates demand forecasts using statistical tools and forecasting techniques.

Ones an organization understand customer demand and its effect on the supply chain it can begging to estimate the impact that its supply chain will have on its customers and ultimately the organization's performance.

COMPETITION

Supply chain management can be broken down in"

Supply chain planning software: uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory. SCP depends entirely on information for its accuracy.

Supply chain executive (SCE) software automates the different stems and stages of the supply chain.

SPEED

During the past decade, competition has focused on speed. New forms of severs, telecommunications enabling companies to perform activities that were once never thought possible.

Another aspect of speed is the company's ability to satisfy continually changing customer requirements efficiently, accurately, and quickly.

Summarize the best practices for implementing successful supply chain management system

§Plan – This is the strategic portion of supply chain management. A company must have a plan for managing all the resources that go toward meeting customer demand for products or services. A big piece of planning is developing a set of metrics to monitor the supply chain so that it is efficient, costs less, and delivers high quality and value to customers. Dell must plan how it wants to handle its supply chain – efficiently or effectively.

§Source – Companies must carefully choose reliable suppliers that will deliver goods and services required for making products. Companies must also develop a set of pricing, delivery, and payment processes with suppliers and create metrics for monitoring and improving the relationships. Dell will need to choose partners who have the same innovative mindset and are capable of keeping up with Dells fast pace.

§Make – This is the step where companies manufacture their products or services. This can include scheduling the activities necessary for production, testing, packaging, and preparing for delivery. This is by far the most metric-intensive portion of the supply chain, measuring quality levels, production output, and worker productivity. Dell needs to ensure all of its computers are of the highest quality – quality issues in the PC market will kill a PC manufacturer.

§Deliver – This step is commonly referred to as logistics. Logistics is the set processes that plans for and controls the efficient and effective transportation and storage of supplies from suppliers to customers. During this step, companies must be able to receive orders from customers, fulfill the orders via a network of warehouses, pick transportation companies to deliver the products, and implement a billing and invoicing system to facilitate payments. This step is critical to Dell since it does not have a distributor to deliver its products.

    Return – This is typically the most problematic step in the supply chain. Companies must create a network for  
       receiving defective and excess products and support customers who have problems with delivered products. Since Dell does no have any distributors it must make the return process as easy as possible for customers.